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    How can we help?
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    How can we help?
    How can we help?
    Call Us
    Sales Queries: 050 896 7571
    Monday - Thursday: 9:30 – 18:00 NZST Friday: 9:30 – 18:00 NZST
    Customer Care Team: 0800 440816
    Monday - Thursday: 9:30 – 18:00 NZST Friday 9:30 – 18:00 NZST
    Postal Address: : First Floor, Building 3 Finnabair Business and Technology Park Dundalk. Co Louth A91 XR61 Ireland
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    Talk to our CEO, Peter Kelly

    We want to hear from you! Whether you have an innovative idea, a concern or a question, our CEO, Peter, is all ears. Use the form below to share your thoughts directly — because your insights help shape the future of Pens.com.

    We want to hear from you! Whether you have an innovative idea, a concern or a question, our CEO, Peter, is all ears. Use the form below to share your thoughts directly — because your insights help shape the future of Pens.com.

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    Your message to Peter has been submitted. Thank you for your valuable feedback. Your insights help shape the future of Pens.com. Be on the lookout for our response!

    Opening Hours

    Monday – Thursday

    8:30 – 16:30 NZST

    Saturday

    8:30 – 15:00 NZST

    Frequently Asked Questions

    Can I order less than the minimum order quantity?

    Unfortunately, we cannot accommodate order sizes less than the minimum quantity. Orders are packaged and shipped based on specific increments.

    How do I pay for my order?

    We make it easy with multiple ways to pay for your order:

    1. Pay online when you order through Pens.com.
    2. Select PayPal Pay In 4 at checkout to pay in three, interest-free payments on purchases of $30-$2,000.
    3. Select the Buy Now, Pay Later options at checkout. Your invoice will be included with your delivered order.

    *Please include the order reference number on all payments

    Is there a minimum order quantity to qualify for free delivery?

    While we do not offer free delivery year-round, we do have free delivery offers from time to time. Subscribe to our emails to make sure you do not miss out on the next sale!

    Do you store credit card information?

    No, we take your security seriously and do not store your credit card information.

    Do you offer samples?

    We do! Contact us to request your free sample and we’ll ship it to you at no cost.

    Will I see a preview of my artwork?

    Yes! For most products you’ll see a preview of your custom artwork before you place your order. Please note that there are some products that don’t show your artwork while you’re customising. To see and approve how your artwork will look on the product, you can also check off the box requesting an emailed product proof.
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