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    Delivery & Tracking

    How long will it take for me to get my order?

    You can find the estimated production time in the product's description. This displays the number of days it takes to prepare your order once it has been confirmed and your artwork has been approved. Once dispatched, your delivery time will depend on the delivery method.

    How much is delivery?

    Standard Weight
    Units ordered Delivery Rate
    0-199 £16.99
    200-499 £21.99
    500 or more £26.99

    Supplier Products (with 8-digit codes)
    Our suppliers dispatch from their own locations, which means delivery costs may vary. You will see the costs incurred in your order summary at checkout.

    Where can I find my tracking number?

    Once your order has been dispatched, you will receive an email with your tracking number. You can also find your tracking number by entering your order number here.

    Do you deliver to P.O. boxes?

    We’re sorry to hear you haven’t received your order yet! Please consult your tracking number or contact us and we’ll be happy to help.

    What do I do if my package was lost or damaged during delivery?

    If your package is lost or damaged during transit, please contact us for assistance.

    Where are your products sent from?

    Our products are dispatched from various locations depending on the product and availability. You can see the estimated dispatch time for a specific product listed in the product’s description.

    Can I pick up my package?

    We don’t have a pickup location, but if you enter your delivery address, we'll make sure your order is delivered right to your doorstep.

    Is there a minimum order quantity to qualify for free delivery?

    While we do not offer free delivery year-round, we do have free delivery offers from time to time. Subscribe to our emails to make sure you do not miss out on the next sale!

    Can I upgrade my delivery after my order has been dispatched?

    We are not able to upgrade delivery once your order has dispatched.